True Fedex Stories and Rants

Archive for the ‘Other Courier Stories’ Category

so now when I call FedEx with a bad address or with a delivery related question I am
told to call my supervisor, so he can call FedEx and relay my answer. A contractor
called me yesterday and infrormed me that after the christmas rush I will be fired
for insubornation. He told me that he will testify in my behalf for unemployment. He
isn’t the only one who told me this. Then this mourning I recieved a phone call by
my supervisor and he tells me that the rumors are true, but if I am willing to take
a $50 pay cut he will keep me on. I am in the verge of attacking both my supervisor
and my station manager, but in this economy where everyone needs a job, should I
take this abuse? When I call OSHA I was told that it is my word against them and 88%
of the time it is their word that will be believed. When I call the FedEx complaints
and try to say something about my situation I am yes to death and told that if I
don’t like it just quit. “Just quit.” that is their answer to my problem. Just quit.
Never mind the wife and 5 kids I am supporting. Never mind that if I do quit, I
cannot collect unemployment. I am a driver for FedEx home delivery in the Liverpool
terminal over by Syracuse NY. I am constantly belittled and yelled upon and I hold
my sanity and temper for the benifit of my family. I come to work just to get
harrassed. I come to work, just to be look down on. The contractor is spineless to
speak up against the station manager because one of his driver had one accidents too
many and he is on the verge of loosing his contract. Yet I am the worse driver. Well
that is a load off my chest, sorry for the lenthy E-mail.

See what happens when they wanna get rid of you, and me and him are almost going through the same thing just different branches of the company. I am sure there are more like us !

The following day I was attacked on my route by three hooligans. I placed a police
report and was ordered to continue my route. I beleive the words were “Man, we have
no one to cover for you. If you go home we may have to rethink your employment with
us.” During the rest of that day I just wanted to go home. I attempted a delivery
and accidently scanned it as delivered, but placed a delivery attempt door tag. A
few hours later, I gotten a phone call and was asked about the delivery. I just
wanted to go home. My right eye was swollen, my nose had dried blood, and my ribs
was killing me. So I told him no, I didn’t have it and at the time I thought I
didn’t. When I went to the next stop I seen it and called the base and told them
that I had it and was going to attempt the delivery. So the station manager accused
me of stealing and the bastard called the cops and demaned my job. The cops waited
for me at the womans house and I explained the situation. So the officers scolded
the station manager and told me to go home. When I returned to work the next day. I
once again went into the office. Scolded for having 11 non deliver packages and was
told that I was on a very thin line.

Ever since then I was basically harassed every day. I gotten a complaint that I
didn’t knock the door hard enough so I was forced to watch a 20min video. Then I
gotten a complaint for knocking too hard and I was scolded by the station managers
earlier that day then by my supervisors a few hours later. I gotten yelled at for
attempting a package to a business that don’t open until 12pm. So I was ordered that
no matter where I am, I have to drop everything and deliver the package. Yet when I
do that I get yelled at about falling behind. I think I hit my mark last week.

I attempted a delivery to a man who wasn’t home, so I placed a doortag and thought
that was it. The following day this elderly gentleman who was around 70 strolls in
and screamed his pants off, claiming that he was home all day and I never showed up.
I told my station mananger that I have done three deliveries in that very same
building that day, and he wasn’t home. So they punched up my delivery sheet. First
they asked me why I did a delivery @ 1:26 pm and drove three blocks, went up 15
floors and attempted a delivery @ 1:27. I told him that I did not realize that I
didn’t close out the last stop until I gotten to the following stop. So I was called
a liar to my face. I told him don’t call me a liar and I was there. They say
computers don’t lie and it shows that I never went to his apartment, yet how was I
able to deliver three other stops in that same building. (If I was never there) So
they said that I never gave the man enough time so my supervisor lost his $400
monthly bonus. So my supervisor charged me $100 for loosing his bonus and was told
that I am one of the top three worse drivers in the Syracuse region. Worse driver? I
never gotten a ticket in 10 years. In DHL I have gotten best customer service award
for 5 years in a row. Heck in FedEx I have gotten Subcontractor if the month twice.
Yet I am one of the worse drivers in the region.

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This comes from one of  our Fedex Home Del brothers in  New York State ! Its another example on what we have to deal with..

I found your site by accident. I have been a Fedex driver for a year and a half.
Before that I was in DHL, but it was enjoyable considering the managers never ride
your back. However, since I have been in this company there is nothing but
nippicking every day. I have joined FedEx home delivery in September of last year.
In the beginning everything was in the up and up. I was able to take a route that
adverage in 70 stops per day and raised it to 110 a day. Not much of an increase,
but it was my personal best. Then the sudden change happen, First I was yelled at by
both the ststion manager and the route owner about leaving packages in secure
apartment buildings. Even though during my training I was told that I can leave
packages in a secure apt building. Yet when I told that, the very man who trained me
played deaf, dumb, and stupid. Then a month later I was pulled into the office and
gotten yelled like a three year old about bad addresses. Appearently I am supposed
to use my cell phone to either call the base or the customer to get the correct
address and re-attempt the delivery. When I explain that I was never told that my
mananger told me and qoute “Don’t be f***ing stupid.” naturally this caused a bad
argument and I was sent home for 3 days with no pay.

When I returned to work I played ball and gotten no lip during the course of the
summer, my only biggest complaint is they trying to charge me for package claims.
Then in September I was actually praised for my hard work, which was a bit
refreshing. Then out of the blue I was charged $75.00 for a package claim, when I
argue about this I was told that even though the drop was good. I didn’t place a
delivery notice, so it instantly became a bad claim. So not only $75 was taken from
my pay, I lost out on my $100 monthly bonus. Then once again I played ball, door
tagging delivered and non delivered stops. Even though my supervisors did the
opposite. suddenly, I was placed in the office and both my supervisor and the
station manager was waiting for me. I was told that I have gotten one too many
claims on my route. Even though I deliver in a heavily urban area and my supervisor
tells me that I am the only driver that he gets complains about. I tell him what did
I do. I come to base, do my route and go home. I don’t chit-chat, or waste time, I
just work. Yet I still gotten belittled.

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